Are you ready for your close up? Hang on, we're all going video.

The video generation is here and it's all grown up. In its thirties already, it's buying houses and buying cars. It likes to go out for ramen and it likes to go out for latte. But most of all, online research is showing that it likes video. It likes video more than it likes even a little bit of text. It likes pretty pictures and pretty moving pictures. And if you want to get and keep its and the following generations' attention, you'd better understand video. How to shoot it, edit it, where to post it.

 Why? Social networking sites are responding to this research and you'll have to respond, too.

• Facebook is preferencing posts with high quality images and any kind of video
• Twitter is allowing photos and videos of certain sizes to be displayed in the stream, NOT just as a link in a tweet.
• Youtube is poised to be the biggest social network in the near future
• Pinterest, essentially pretty pictures, is in the top ten social networking sites, despite being a relative newcomer
• Vine (micro-movie site) and Tumblr (big on animated gifs) are extremely popular with the younger generation

But, I can hear you think, how the heck am I gonna keep up? I've only got so much time during the day! Well, it's not as hard as it might seem and there is a comfort level for all of us.

Many movies out there are simple slide shows. This might be a great place for you to start. However, if you want to go down the live video route, fear not. 

First you need a lot of raw footage. Video that you can cut and paste to make a nice movie. Remember, much of the world's video content is coming from handheld devices, these days. The video can be basic. Some users even prefer basic video over slick, professionally produced video. But, whatever your concept for your movie, get a lot of video. And don't worry about getting things right in one take. Think more about small, punchy segments and hit those on the head.

Once you have your video, you need to edit it into shape. There are many solutions that are currently absolutely free.

1. Trust Microsoft. Microsoft's Movie Maker
   This sofware can do everything you need including upload raw video into one project, add titles, edit and organize video, add music, add credits, and publish. Professionals mock this software but it will do the job you need it to do.
2. Online Movie Making Sites
   Upload your video, edit, add titles, add music and other sound effects, and publish all with drag and drop menus and gooey interfaces. Try Magisto or Animoto.
3. Open Source Video Editors
   As you get farther down the road of video editing, you might want to consider using an open source editor like VSDC. These take a long longer to learn - VSDC doesn't have manuals! But they are well worth it if you want to start adding more advanced features to your movies. Mac also has free video editing software.

Some editing tips:

• Keep your movies short - under two minutes. This might allow you to use your footage in multiple movies but, also, allows you to keep posting and posting more and more new content. The internet is hungry for content; so multiple posts beats a perfect post every time.
• Don't sweat the small stuff. As you go along the road, you will get better and better and more efficient. Trust in that process and breath. Get the video done and get it out the door.

Now. Where to post?

1. Youtube. This is the most popular video site for videos large and small. If you have a presence, here, make sure you complete your profile in full.
2. Your own Vlog on Blogger (or other blogging site).
3. Your own website (though leveraging blogging and social media sites is preferable)
4. Vine. Only for small, six second looping video. The Twitter of video and acquired by Twitter not long ago.

But on a last word? Once you post it, don't let it sit. Make sure the world knows about it. Blog about it, talk about it, post about it, tweet about it and you will start to win yourself a following. Which is what it's all about, right?

If you need any help with any of this, just click on one of my social media buttons above to contact me. I'd be happy to help. Course, next time, I'm gonna do a video....  :)

In the Social Media Gold Rush, We Can Forget The One Thing That Will Guarantee Us Success

Social media marketing is rather like a gold rush, right now. People are coming from the four corners of the earth to try to win some gold. Small and large businesses, alike, are pulling out their pick axes. Some are definitely striking it rich but some are just digging in the dirt, and contradictory advice is coming from all sides.

But that's not necessarily the fault of your local social media expert, because the really fun part of the process is this: the major social media sites keep digging up that gold and moving it. Of course! I would, too, if I were them.Their goal is to make more profit through advertising. Our goal is to get the word out there without spending too, too much money. Hmmmmm....

Folks who enjoyed serious success early on have now found their gold has been moved. For example: SEO providers have been optimizing the heck out of websites over the last few years, carefully sprinkling keywords everywhere, streamlining the look and the feel of the site (many sites look exactly alike these days), and generally doing a great job. So why is Google throttling the traffic to these sites? Well, it's kind of like going into a casino and knowing how to count cards. Eventually, they kick you out.

The game is changing drastically it seems almost minute by minute. Even as a blog get posted, its advice is going stale (I guess including this one!). Business might feel pressured to jump and jump fast to adjust their marketing strategies and through it all forget one important thing.

What's that? Their Customer. The one person who can really tell a business what they should be doing.

In these crazy times, we need more and more to get back to the basics of marketing.

1. Who is our Customer?
2. What does s/he want?
3. What does s/he need?
4. How is s/he finding what s/he needs?
5. Where is s/he looking?

Answering these questions will give you a much clearer idea of how to use social media to market to your Customer. Your approach can be thoughtful. Your website can be designed to appeal to the very folks you are trying to attract.

For example, if you are a personal trainer offering exercise coaching and you determine that over 65% of your potential clients are women 45-55 years old, you might choose Pinterest as a marketing platform because Pinterest is most popular with women. You might soften the lines and the colours of your website. You might promote yourself in terms of the bikini body as opposed the six pack.

Or if you are a clothing manufacturer and you determine that your customers are mostly male, 18-24, you might consider Tumblr, a micro network that attracts teens and youth. You might update your site to be quirky and interesting to young people.

Your Social Media Director or Consultant should be talking, all the time, about your clients and what they're doing online, what sites they're visiting online. Because if your Customer is there, then that's where you want to be too. Avoid turning over too, too much dirt to find the gold. Follow your Customer.

Jacqui Burke is a Social Media Consultant based in Toronto, Canada. http://www.jaybirdsocialmedia.com

You're why we're here. How can we help you?

Interest Lists: See What You Want To See On Facebook

Facebook has recently changed its algorithms to 'incentivize' companies to use Facebook ads by reducing the number of subscribed followers who see any given post. Companies can increase the number by graphically enriching their posts or by choosing to pay to boost any given post. Fine.

But it kind of leaves the individual out of the equation. What does a real fan do to ensure that she/he/they sees more of what her/his/their favourite company pages have to offer?

The answer is Interest Lists. Interest Lists are a great way of organizing your feed but now the bonus: add your page to an Interest List and Facebook says you will see their 'best' posts. What the word 'best' means I am uncertain, but you will see them. Great.

How do Interests Lists work? A LOT like Twitter lists. You name a list, say IndieRock, and add pages you are interested in to that list. Any time you want to see the feed on that interest, you click on the list. You can create public or private lists or follow other people's lists. For a full description of how to make and use lists, click here, or throw caution to the wind and scroll down to the bottom of your Facebook left side nav bar, click on Interests, and give it a go! Alternatively, you can nav to your favourite pages and add them one by one through the cog menu.

By the way, if you are following me on Facebook, I'd appreciate it if you added me to your Social Media list. I surely would.

Facebook Limits Your Audience? Two Ways To Still Be Seen

Facebook has just announced that they are limiting - even more - the amount of business page followers who will naturally see any given post. Why? They want you to spend money to boost the post, of course, and who's to stop them? They're running a business, too, right? Their business is monetizing human interaction. I might do the same thing if I were them.

But for those of you, like me, who are small to micro businesses trying to make it in a very competitive market, Facebook's recent change in operation does not bode well. We're all working hard to build a following and, now, that following -- even though they have opted to see our content -- won't see it unless we pay for it.

Daunting? Yes. It feels like it's going to become a game about who has the most money, again, right? Weeeeell, not exactly. Here are two simple techniques that will help you beat the system - at least for a little while.

1. Like your own posts.

Sounds tacky, right? People who like their own posts seem to be vain and silly. In fact, not very long ago, liking one's own posts was the height of Facebook gauchery.

However, you will notice that some folks are liking their own posts as a matter of course, now. Why? Facebook added a little ticker on the side of the screen that shows folks actions pretty much in real time. A kind of an unfettered feed, this ticker will tell you who's liking or commenting or sharing right now. Now in the most recent incarnation of Facebook, that feed only refreshes if you do, however, it's still there. If you like your own posts, that action comes up on the ticker feed increasing your chance that people online will see it.

Also, Facebook will keep a post alive and show more people the post the more people like and comment on it. So, if a post is interesting to your audience, the platform keeps putting it out there. Posts that are uncommented or unliked (therefore uninteresting) will simply disappear. A post, then, can still go viral -- get seen by a ton of folks -- if people respond to it, like it, comment on it, share it.

So, like your own posts on your business page. Change back to your own self and like that post again. It will help.

2. Form a Marketing Support Circle

Following on this idea, it would be great if a post would get an automatic like or two as it goes up or gets a comment or two early in the process or is guaranteed to get a share or two. It follows, then, that small business can seek out other small businesses and form a marketing support circle. It might only take three or four individuals supporting a few posts a day to make a big difference in how many people actually see the post in their feed.

So, get out there and find three or four others who are trying to do what you are trying to do. Help each other. Like each other's posts. Comment and share each other's content both as a business and as an individual. It will help.

There. Two ways to work around the new Facebook restrictions. At least for now. Until they change it all again. 

Pick up the phone! 4 Critical Website Techniques For Small Business.

Cellphones are becoming a dominant method for folks who need to find a local business right now. Right this minute! People who are looking on their phones are often buying right now.

Imagine. You are on the way to visit a friend at and you don't have a gift. What about flowers? What about a gift basket? You grab your cell phone and find out that there's a gift basket store just a block from their house. And it's open. Easy-peasy.

Imagine. You're working a set of appointments in a new area in the city and you have to, have to get some dry cleaning done. Pick up the phone. There's a handy dry cleaner right there. Easy-peasy.

Imagine. You're on your way to a big presentation and, disaster! You spill that Timmies coffee all over your printed materials. Need a copy shop right away! Pick up the phone. Easy-peasy.

I, honestly, don't know how I functioned without the phone. I may be saving a good hour a day in efficiency and productivity just making use of features like web search, transit schedules. That's a lot of time, either to work or (gasp!) to spend with family and friends. And the whole world is starting to do the same. You want this business. It's the equivalent of having a storefront in the centre of town that gets tons of foot traffic because of location.

How can you maximize your chances of getting this business

1. Search engine optimisation.
There is room, on a small screen,  for about three entries. If the search is 'sports equipment Yonge and Eglinton' and you have a sports store near that location, you want to be one of the three top entries. Through the use of Social Media, keywords, and other techniques, your shop can be there.

2. Have a website designed for easy viewing and navigation on a cellphone.
Many sites require a second, specifically designed mobile site. However, most of my clients are small, local businesses with small websites. For these folk, I recommend a re-design and a switch to Responsive code. Responsive code checks what device is viewing the website and optimises the site for viewing on that device. It's nifty and intelligent -- and you don't have to go to the bother of updating two sites every time you decide to have a promotion!

3. Your phone number should be front and centre and clickable.
Your company's phone number should be at the top of your website. Aaaaand, front and centre on every page. Most websites have stopped even putting the phone number on the front page, let alone at the top, making a cell phone user really dig for a quick way to contact you. Crazy. What are you hiding your number for? And remember to make that number clickable - so that if the cell phone user clicks it, the number is loaded straight into his or her phone. Easy peasy.

4. Put critical details at the top.
If he or she only had a tiny, little screen to look at, what would be the most important thing for a customer to see? What does a person on the run want to know? Is the store open? Where is the store? What specials are on right now? What brands do they carry? Put this information or links to this information right at the top for your cell phone users.

This might require a redesign of your website but it is critical to increased sales figures as the world switches to handheld devices.

5 Reasons For Why Social Media? Because Yes.

To some, social media is their primary (and low cost) toolset for gaining, keeping, and keeping in touch with clients - and making more sales. Inbound marketing is taking off. Why?

1. Traditional Advertising Ain't Working Anymore.
Traditional advertising is being zapped, ignored, muted, switched off. Build yourself a list of consumers who *want* your information. Who are more likely to read it, watch it, digest it.

2. Keep The Connection.
We all know that a happy client is the best advertising; so we all work hard to make our clients happy. But in order to really capitalize on the word-of-mouth generated by your hard work, you want your company name on the tip of that satisfied client's lips. Social media marketing is a low cost, highly effective way of staying connected. Sending an newsletter a month is all you need to do and your client will remember both you and your great service.

3. Promote To An Already Warm Market
Got a little time on your hands or a little extra product lying around? Tell your already satisfied clients all about it quickly and easily; give them a deal and make a bit of profit out of unused assets. Send special promotions via email, post them on Facebook, Google walls. Tweet! Once set up, this costs you nothing but a bit of time.

4. Grow Your Community
Simply being out there and active in social media will attract potential clients to your online community. You can build your list of email addresses and followers naturally with various techniques. The more followers you have and the more email addresses you contact legitimately every month, the more sales you will make.

5. Be Known. Build Your Brand.
A solid social media marketing campaign can be like a large billboard at the side of the road. Everybody knows about it. And when the time comes that they need your product or service, they are going to be more likely to think  of you.

Inbound marketing is poised to be business' communication platform of the future. And you can have it now. And with a minimum of investment. Really.